Online Instructions
Table of Contents
Before Beginning
Information to have before beginning
- Store Number of store for which you are placing the order.
- Store address
- Future mailing address
- Address to which order will be shipped
- Valid VISA, MasterCard, American Express or Discover with sufficient available balance
- Database configuration requirements
Things to know before beginning
Part of the complete order process is entering your database requirements. It is
possible to enter your order information, save, then re-enter the site at a later
time to complete the database requirements. However, your order WILL NOT be submitted
to MICROS for processing until both the database and order forms have been completed.
1. Shopping
1.1 Begin Order
-
Select the "Place Order" tab at the top of the page.
- Select your store's location. - Continental US or Alaska or Hawaii
- If this is a first-time order, select YES. A first-time order is your first full-system
SubShop/2000 order for a particular store. This order will include both hardware
and software. If you are ordering replacement hardware for a site that currently
has SubShop/2000 software, answer NO to this question.
- Select whether the store for which you are ordering has a drive-thru operation.
1.2 Shopping Cart
- Select the items you wish to order by entering the quantity desired in the column
to the left.
- Select "Add to Cart".
- Review the items you have selected. If the items are incorrect, you may select "delete"
in the column on the right next to the item you wish to remove from your cart, then
select "Update Shopping Cart".
- Once the correct items are in your cart, select "Checkout Now".
- Once you have submitted your Shopping Cart items, you will be presented with an
Annual Software Updates agreement. For each system ordered that contains software,
you must agree to have Doctor's Associates bill your pre-authorized account with
them for all annual software updates required for the Sub Shop/2000™ system. Select
"I AGREE" to proceed. If you select "I DISAGREE", your order will be suspended to
await agreement at a later time.
SHOPPING NOTES:
- You must select at least one "Standard Hardware Item". Click on an item to view
additional detail.
- If you select more 3-4 systems, you will be required to order a hub.
- If you select Sub Shop/2000 HOME OFFICE™, you will be required to order at least
one MICROS Terminal HOME OFFICE™.
- If you select MICROS Terminal HOME OFFICE™ without ordering Sub Shop/2000 HOME OFFICE™,
you must already have Sub Shop/2000 HOME OFFICE™ installed at an existing location.
You will be required to enter the store number for the store at which Sub Shop/2000
HOME OFFICE™ is currently installed.
2. Enter Order Information
2.1 Store Information
After selecting the items you wish to order, you will be required to determine whether
you are ordering for an existing store/site by browsing a list of current sites.
You can search this list by store number or zip code.
If your store appears on the list of returned values, you can simply select that
store. If it does not, you will receive a message indicating "No Records Found!
Your store is not currently in our database, click here to add it.."
2.2 Address Entry
Existing Store
Store Address - this section will be populated with the Store Address of
the existing store you selected.
Bill to - this section should be populated with the Bill to address of the
existing store you selected.
Ship to - if the order is to be shipped to the Store Address, select "Use
Store Address as the Shipping Address." Otherwise, enter the address to which you
wish this order to be shipped.
New Store
Store Address - enter the actual store address
Bill to - this is the address to which all future invoices will be mailed.
Ship to - if the order is to be shipped to the Store Address, select "Use
Store Address as the Shipping Address." Otherwise, enter the address to which you
wish this order to be shipped.
Address Entry Note
If you are entering an address in the US, when you select the zip code, you may
be prompted to select from a list of possible city, state, county combinations.
Selecting this combination will ensure that you are charged the proper sales tax,
if applicable.
2.3 Shipping Information
Select the desired shipping method (if applicable).
The following shipping methods are available:
|
Shipping Method
|
Available in
|
Price
|
|
3-5 business days
|
US
|
$100 per system
|
|
3-5 business days
|
Alaska and Hawaii
|
$150 per system
|
|
Overnight
|
US ONLY
|
$150 per system
|
US Shipping Information
FedEx
The standard shipping type for US and Canadian orders is FedEx Ground (3-5 business
days). [$100.00]
Express Shipping
You can upgrade to overnight shipping by selecting Express Shipping. [$150.00]
Shipping Information (Alaska and Hawaii)
Standard Shipping to Alaska or Hawaii is 3-5 business days. [$150]
NOTE: You should allow two weeks for order processing and configuration prior
to shipping.
Selecting Express Shipping does NOT decrease the amount of time for order processing
and configuration only the number of days for actual shipping.
2.4 Order Review
At this time you can review your order information. If any of the information is
incorrect, you may change it at this time by selecting the "EDIT" button to the
left of the item to be corrected. Depending on the information you change, the system
may require you to re-enter other fields, as well.
Once all information is correct, select "Next Page" to proceed.
2.5 Order Confirmation
Your order has been confirmed and saved.
Your Web Order Number will be provided to you. Record this number or print this
page for your records.
At this point, you can either complete the order process by entering your database
configuration requirements or suspend the order process and return at a later time
to enter your database configuration requirements.
- To complete database forms and the order process at this, select "Configure Database".
- To complete the database forms and submit your order at a later time, select "Return
Later".
*NOTE: Completion of the database forms is required for order submission. Your order
WILL NOT be submitted to MICROS for processing until both the database and order
forms have been completed. If you wish to enter your database requirements at a
later time, you may do so by returning to the site and selecting the "Continue Order"
tab at the top of the page. You will be required to enter your Store number or Order
Number at that time.
Click here to view instructions for returning to configure your
database at a later time.
3. Configure Database
There are two options for providing your database configuration. You can modify
Subway's standard database or use an existing store's database.
3.1 Modify a Standard Database Configuration
The forms provided are completed with the default Subway values for each applicable
section. To make changes to the default values, simply type over the value currently
in that box.
3.1.1 Enter Store Control Information
- Store Address: The store address will default from the previously entered address
information.
- Enter store phone number.
- Enter store owner's name.
- Enter coordinator's name.
3.1.2 Enter Store Hours
Select from the list of times for each date to change default open and close times
where necessary.
3.1.3 Enter Clerk Data
Type the name of each employee and select the appropriate Job Function for each.
3.1.4 Enter Additional Concepts
Check the box next to any additional concepts that you have in your store.
NOTE: Not all menu items within the concept(s) you have chosen will be displayed.
However, all of the concepts that are chosen, will be programmed into your system
and will be available through the PLU look up feature.
Fruizle Express is now standard on every system and does not need to be selected
here.
3.1.5 Enter Extra Charges
Change the default prices for each menu item type, as desired.
3.1.6 Enter Miscellaneous Pricing
Change the default prices for each menu item, as desired.
3.1.7 Enter Sub Pricing
- Select whether you wish to have each sub programmed by clicking the appropriate
response to "Use Sub?". The default response is "Yes".
- Select whether you wish to use a "Meal Deal" for each sub. The default response
is "Yes".
- Change the default prices for each sub item and size, as desired.
NOTE: Error checking is performed on Sub pricing to ensure that each Meal Deal price
falls within the appropriate guidelines.
- Calculation to see if Meal Deal Sub is Overpriced:
If (Sub Meal Deal Price - Sub Regular Price) > (Chips Price + Medium Drink Price)
then the sub is overpriced.
- Calculation to see if Meal Deal Sub is Underpriced:
If (Sub Meal Deal Price) < (Sub Regular Price) then the sub is underpriced.
3.1.8 Enter Local Items
For each local item that you sell, enter the name of the item and the price for
each size/type.
IF YOU HAVE FILLED IN ANY OF THE LOCAL POSITIONS ON ONE OF THE ABOVE PAGES PLEASE
SUPPLY THE FOLLOWING INFORMATION. PLEASE BE SPECIFIC AS TO THE UNITS OF MEASURES
(EX: LITERS, GRAMS, POUNDS, ETC)
- Ingredient description. (BBQ Beef, Italian Sausage etc.)
- Quantity of main ingredient (how much of that ingredient makes up a footlong (i.e.
how many ounces, how many liters, how many pieces of chicken etc.)
- What is the standard inventory unit of measure for this ingredient (each, liters,
ounce etc.)
- How does this inventory item come in from the vendor when you receive a delivery
(i.e. 50 per case, 25 lbs. per case, 6 cans per case each weighing X amount of pounds
or grams, etc.)
- How is this inventory item counted when the case is open (is it a count or weight)
Enter any other Subs you wish to have programmed.
3.1.9 Enter Tax Rate Information
Enter all relevant tax rates.
3.1.10 Enter Inventory Information
Enter all relevant inventory information for each item category.
3.1.11 Enter Breakfast Item Pricing
If you serve breakfast, change the default prices for each menu item, as desired.
If you DO NOT serve breakfast, select "Check here if breakfast is not applicable.".
If this box is selected, the default breakfast prices will continue to display on
the screen, but will not be used in your database.
3.1.12 Select Discounts
Check the box to the left of each discount that you wish to make available.
3.1.13 Submit or Review Database
Review Database
If you choose to review your database entries, you will be taken back through each
database entry screen. At this time, you may make corrections or additional changes.
Submit Database
Your database will be submitted for to MICROS to be uploaded to your system. Any
changes that need to be made after this point will be made on a service call basis.
3.2 Use an Existing Database Configuration
MICROS provides you with the option to use the database from a store for which you
already have a database configured. To use this option, select "Use an existing
database configuration." You will prompted to enter some search criteria for this
database. You can search for the existing database using the store number.
There are two types of existing databases:
Stored databases - Stored databases are those that you have configured on
the Web site before. The advantage of using a stored database is that you can actually
view the database values prior to submitting them.
Legacy databases - Legacy databases are ones that you have submitted via
paper form in the past for programming. MICROS stores these for future use, but
will not be able to display them on this site for your review. This means that you
need to be certain that this is the store database that you wish to use or you may
need to make edits after receiving your system.
Regardless of the type of existing database that you select, you will still be required
to enter some store-specific data. That data is as follows:
3.2.1 Enter Store Control Information
- Store Address: The store address will default from the previously entered address
information.
- Enter store phone number.
- Enter store owner's name.
- Enter coordinator's name.
3.2.2 Enter Store Hours
Select from the list of times for each date to change default open and close times
where necessary.
3.2.3 Enter Clerk Data
Type the name of each employee and select the appropriate Job Function for each.
3.2.4 Enter Additional Concepts
Check the box next to any additional concepts that you have in your store.
NOTE: Not all menu items within the concept(s) you have chosen will be displayed.
However, all of the concepts that are chosen, will be programmed into your system
and will be will be available through the PLU look up feature.
3.2.5 Enter Sales Tax
Type in the appropriate sales tax amount for your store location. Enter multiples
if they apply. If there is no sales tax in your area, enter "0" in the first tax
field.
3.2.6 Submit or Review Database
Review Database
If you choose to review your database entries, you will be taken back through each
database entry screen. At this time, you may make corrections or additional changes.
Submit Database
Your database will be submitted for to MICROS to be uploaded to your system. Any
changes that need to be made after this point will be made on a service call basis.
You must agree to the Database Submission Disclaimer terms for your database to
be submitted. If you do not agree to the terms, your database and order will be
held in pending status.
4. Enter Payment Information
Credit Card
Enter Name on Credit Card
Select Card Type
Enter Card Number
Enter Expiration Date
5. Complete Order
5.1 Review Terms and Conditions
Review the Terms and Conditions of the MICROS Sales Contract. You must agree to
the Sales Contract Terms and Conditions for your order to be submitted. If you do
not agree to the terms, your order will be held in pending status.
5.2 Order Confirmation/Receipt
You are provided with your order summary. Print this screen for your records.
5.3 Select Return to Homepage to Start Over
6. Change or Cancel an Order
To cancel an order prior to submitting it, select "6. Cancel Order and Start Over"
from the Order Process box on the right-hand side of the page.
7. Configure a Database for an Existing Order
To configure a database for an existing order you will first need to identify the
order and store for which you wish to configure the database.
You will be prompted to enter the Store Number and the Order Number.
Once the correct store and order have been identified, you can begin configuring
your database.
Configure Database